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Learn the basics

What is HandCash?

HandCash is a crypto company that builds products and services aimed to jumpstart the Metaverse economy through frictionless payments and persistent digital items embedded in apps, games, websites and virtual worlds. You can find a list of currently available games and apps by clicking on the following link:
https://market.handcash.io/games/all


What can I do with it?

You can connect your wallet with all sorts of apps and games, which allows you to pay, earn, collect and trade digital assets on compatible apps, games and websites.


How do I get started?

Simply download the application for Android or iOS and sign up with your email. Unlike most crypto apps, you won't have to store complicated passwords to access your money. You can also use HandCash via the web application.


Advantages

Email Based Login

No need to write down 12 words or install a browser extension. Users can connect their gaming wallets through any browser.


Enhanced Security

We utilize a threshold signatures scheme to secure user transactions. In this system, the private key is distributed across multiple legal entities, each holding a portion of it. These parties collaboratively sign transactions on the user’s behalf, triggered by signed requests using private keys registered individually to each party.

Learn more here:
https://market.handcash.io/blog/understanding-hand-cash-s-approach-to-wallet-security-and-user-experience


Zero Transaction Fees

Transaction fees are on the house! We take it upon ourselves to pay for transaction fees as a token of our gratitude.


Deposit Flexibility

Users can deposit BSV into their HandCash wallet by legacy address, paymail address, or by swapping it with any cryptocurrency or purchasing BSV directly with a credit card.

Note: Swapping requires a minimum of $30 USD and credit card purchases require a minimum of $5 USD. Settlement times can take anywhere from 5-30 minutes.


Reliability & Speed

We average 350ms response time on all actions. There are no limits.


Mint New Items (for developers)

HandCash Items leverages the 1Sat ordinal token protocol on BSV to create, manage, and trade digital items. It’s designed to abstract blockchain complexities, allowing developers to focus on building their applications without needing in-depth blockchain knowledge.

Learn more here:
https://docs.handcash.io/handcash-items/getting-started


Transfer Existing Items (for developers)

Any existing items from your game can be imported into the market, free of charge!


Powerful Integration (for developers)

We offer a NodeJS SDK that runs 100% server-side. Our powerful SDK gives you full control over the experience. Mint, burn, send, pay, instantly.


Pricing (for developers)

We cover all infrastructure costs and only charge a 10% marketing fee on all retail items sold through our shop. Our market also features a 5% royalty fee (for you) and a 4% market fee on all user-to-user trades.

Learn more here:
https://about.handcash.io/


Crypto Swaps

What is Exolix?

Exolix is an instant and secure crypto exchange service with fixed and floating rates which is free of registration and any limits. The Exolix widget enables users to exchange a wide range of cryptocurrencies for Bitcoin SV (BSV). This functionality allows users to deposit BSV directly into their HandCash wallet. 


How do I use the Exolix widget to exchange cryptocurrencies?

  1. Sign in to your HandCash account.
  2. Click on the Deposit >> Bitcoin SV >> Deposit Crypto.
  3. Select the cryptocurrency you wish to exchange and specify the amount.
  4. Choose between a fixed rate (locked for 25 minutes to protect against market volatility) or a floating rate (based on the market rate at the time of exchange).
  5. Enter your HandCash wallet address as the recipient address, which may be autofilled for convenience.
  6. Confirm the transaction details and click "Swap."
  7. Send the specified cryptocurrency to the deposit address provided by Exolix.
  8. Await confirmation, with the BSV typically deposited into your HandCash wallet within 5–30 minutes. 


Which cryptocurrencies are supported by the Exolix widget?

The Exolix widget supports over 400 cryptocurrencies, including popular assets like Bitcoin (BTC), Ethereum (ETH), Cardano (ADA), and Ripple (XRP). For the most current and comprehensive list, users should refer to the widget interface on the HandCash website or consult Exolix’s official currency list (Exolix Currencies).


Is the exchange process secure?

Exolix is a fully secure and anonymous exchange service created by experts in the blockchain industry.

  • uses strong security protocols
  • uses an SSL certificate to transmit any information
  • is protected from DDoS attacks
  • successfully works since 2018
  • has more than 500 customers every day
  • partners with other successful blockchain projects


How long does an exchange take to complete?

Exchanges through the Exolix widget typically take between 5 and 30 minutes to process, depending on network conditions, the specific cryptocurrencies involved, and the volume of pending requests. Users can monitor the transaction status using the tracking features provided by the widget. 


Are there any fees associated with using the Exolix widget?

Exolix incorporates fees into the exchange rate displayed within the widget. These fees are based on a markup or markdown compared to market prices, typically around 1.93% for both taker and maker transactions. Additionally, network fees (e.g., miners’ fees for blockchain transactions) may apply, such as 0.000079 BTC for Bitcoin withdrawals. Users should review the widget’s rate details before confirming a transaction to understand the applicable fees  


What are the minimum and maximum exchange amounts?

The minimum amount for exchanging cryptocurrencies via the widget is approximately $30 USD. There are no maximum limits, allowing users to exchange any amount of cryptocurrency, subject to network constraints and liquidity availability. 


Can I track my exchange transaction?

Yes, after initiating an exchange, users receive a transaction ID or a tracking link through the widget, enabling them to monitor the transaction’s status until completion. This feature ensures transparency and allows users to verify that their BSV has been deposited into their HandCash wallet.

https://exolix.com/transaction/[ENTER-TRANSACTION-ID-HERE]

If you did not write down the transaction ID, contact support to help you track down your exchange.

https://market.handcash.io/support


Do I need an Exolix account to use the widget?

No Exolix account is required to use the widget. Exolix operates as a non-custodial exchange service, allowing anonymous transactions without registration or Know Your Customer (KYC) requirements, thereby prioritizing user privacy. 


Account

Why am I asked to verify my email?

Your HandCash Account is a combination of two different secret keys held by two independent companies for your convenience. This way you don't have to store them yourself while still retaining exclusive access to your funds. As long as you have access to your email address, you will always be able to access your HandCash account and funds.

Learn more here:

https://market.handcash.io/blog/understanding-hand-cash-s-approach-to-wallet-security-and-user-experience


Can I change my associated email address?

Yes, you can. In the mobile app, tap on your profile picture and tap on Personal Data to change your email.


Apps

What does 'Connecting to Apps' mean?

Just as how you can connect to different apps, games and websites with your Google, Facebook, Discord, Apple, etc. account, you can likewise log into compatible apps, games and websites using your HandCash account. This will enable you to send and receive within your connected apps, games or websites instantly.


How can I build and submit my app?

Integrating payments and NFTs is super easy, with no previous knowledge of Bitcoin or Blockchain required. Go to the Developer Portal to get started. When you're ready to launch, submit your app for review from the Developer Dashboard. Once your app has been approved, it will appear in our Apps & Games gallery.

Developer Portal:
https://docs.handcash.io/docs/getting-started

Developer Dashboard:
https://dashboard.handcash.io/

Apps & Games Gallery:
https://market.handcash.io/games/all

 


Which apps are compatible with HandCash?

All apps that are compatible with HandCash will appear on the Apps & Games section of our website.

https://market.handcash.io/games/all


Security

Should I hold my life savings in HandCash?

Your money is not covered by insurance. Therefore, we cannot recommend storing more than what you would normally carry in a physical traditional wallet.


Where are my 12 words?

HandCash is Keyless and does not require users to store a traditional Bitcoin 12-word seed phrase thanks to its proprietary system based on Threshold Signatures. This allows us to offer a non-custodial service while making it easier for every user to access their funds without having to safeguard a password. You can learn more by clicking on the following link:

https://market.handcash.io/blog/understanding-hand-cash-s-approach-to-wallet-security-and-user-experience


Crypto

Why is my balance changing all the time?

The value of BSV is constantly fluctuating against other tokens via a complex web of market dynamics. For that reason, your balance updates based upon the current selling price of one BSV token.


Is crypto anonymous?

Although it is very private, nothing you do on the blockchain is anonymous. Pseudo-anonymity is not the same as anonymity.