Terms of Service

While registering as a User of the platform “HANDCASH” located on the website https://handcash.io, and the relevant apps (hereinafter – the Platform) you confirm that you have examined the terms and conditions of this User Agreement (hereinafter – the User Agreement), agree to the terms and conditions, and undertake to follow them. The definition “the User” refers to a natural person or a legal person registered as a user of the Platform.

When the User agrees to this User Agreement, they are acknowledging that they have read it carefully and they agree that its terms and conditions are enforceable upon them.

Scope and interpretation of the User Agreement

The User Agreement applies to all legal relationships between the User and the Exchange Service Provider or the Wallet Service Provider.

The following legal entities together shall be named hereinafter as the Service Provider:

  1. The Exchange Service Provider:
    • Name of the company: Handcash Payments UAB Company number 306098036
    • Private Limited CompanyRegistered at Vilnius, Eišiški Sod 18-oji g. 11Operational Address: Slucko g. 8, Vilnius, Lithuania LT09312payments@handcash.io
  2. The Wallet Service Provider:
    • Name of the company: Handcash Labs USA, Inc Delaware (DE)
    • 251 Little Falls Drive Wilmington, DE 19808
    • Registration country: United States;
    • Operational Address: 999 Brickell Avenue, Suite 410, Miami Florida 33131 e-mail address: info@handcash.io;

By the services (hereinafter – the Services) is meant a proposal of an environment for the User and considering this, providing the ability to:

  • use virtual currency wallet service, which means a service in the framework in which keys are generated for the User and the User's encrypted keys are kept, which can be used for the purpose of keeping, storing, and transferring virtual currencies;
  • use virtual currency exchange service, which means a service with the help of which a User exchanges a virtual currency against a fiat currency or a fiat currency against a virtual currency, or a virtual currency against another virtual currency.

The Wallet Service Provider provides the User only virtual currency wallet service.

The Exchange Service Provider provides the User only virtual currency exchange service.

Virtual currency wallet service terms

At the User's request, the Wallet Service Provider shall create a virtual currency wallet in the name of the User (hereinafter – the User Wallet).

The User has a right to create the User Wallet only for virtual currency.

If the User has the User Wallet, the User has a right to make transactions via this User Wallet, including:

  1. send virtual currency from the User Wallet to another virtual currency wallet, specified by the User;
  2. receive virtual currency to the User’s Wallet from another virtual currency wallet.

The User has a right to make transactions with the User Wallet in accordance with the terms and conditions specified in the User Agreement.

Transactions performed and service fees paid are reflected in the User Account's statement, which is available to the User in an electronic form via the User Account or in another way previously agreed upon.

The User's order for sending virtual currency from the User Wallet shall contain at least the following:

  1. virtual currency wallet address, where virtual currency shallUser’s Wallet.

The User is fully responsible for transactions. None of the losses resulting from the User's mistake made when making a transaction with the User Wallet shall be covered by the Wallet Service Provider and the transaction itself shall not be subject to changes or cancellation after its complete performance.

The User Wallet may be closed at the User's request. The User Wallet may be closed only if there's no virtual currency, which may be sent from the User Wallet.

The Exchange Services shall be performed at the exchange rate established by the Exchange Service Provider.

To receive the Exchange Services, the User shall submit a relevant application to the Exchange Service Provider via Platform.

The Exchange Service Provider shall perform the Exchange Services in a reasonable time after User's request. The User agrees, that due to virtual currency price fluctuations, the exchange rate may vary, and the Exchange Service Provider is not obliged to perform the Exchange Services at the exchange rate proposed by the User in the application.

When performing “Withdrawal” Exchange Services, the Exchange Service Provider shall debit the relevant User Wallet in the virtual currency amount specified in the User's application and send to the User the amount of fiat currency, resulting from the User's virtual currency exchange transaction.

When performing “top-up” Exchange Services, the Exchange Provider shall receive money from the User's account in the amount specified in the User's application and deposit the relevant amount of virtual currency to the User’s Wallet.

The User is fully responsible for transactions. None of the losses resulting from the User's mistake made when making a transaction shall be covered by the Exchange Service Provider and the transaction itself shall not be subject to the changes or cancellation after its complete performance.

General

Both the Services and these Terms may be changed at any time without notice at our sole discretion. Such changed agreement will be published on the HandCash website, and your continued use of this Site and App after any such changes constitutes your acceptance of the new end-user agreement and its terms and conditions.

This end-user agreement applies exclusively to your access to, and use of, this Site and App and does not alter in any way, the terms or conditions of any other agreement you may have with HandCash for products, services, or otherwise.

The headings of the clauses in the conditions are provided for convenience and ease of reference only and will not be used to interpret, modify or amplify the terms of the conditions.

No failure or delay by HandCash to exercise any of its rights will be construed as a waiver of any such right, whether this is done expressly or implied, nor will it affect the validity of any part of these Terms or prejudice our right to take subsequent action against the User.

HandCash cannot screen or edit all the content available from the HandCash Site or App and does not accept any liability for illegal, defamatory, or obscene content. Users are encouraged to inform HandCash of any content that may be offensive or illegal.

Please read these Terms carefully as these Terms of Service (“Terms”) govern your access to and use of our services, including the HandCash website (the “Site”) and any of our other various websites, mobile application (the "App") as well as any SMS, in-App or email notifications, (collectively, the “Services”), and any information, text, links, graphics, photos, audio, videos, or other materials or arrangements of materials uploaded, downloaded or appearing on the Services (collectively referred to as “Content”). By using the Services you (the “User”) agree to be bound by these Terms.

You may use the Services only if you agree to form a binding contract with HandCash Labs US, Inc. and are not a person barred from receiving services under the laws of the applicable jurisdiction. In any case, you must be at least 18 years old to use the Services.

If you are accepting these Terms and using the Services on behalf of a company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so and have the authority to bind such entity to these Terms, in which case the words “You/you”, “Your/your” and “User” as used in these Terms shall refer to such entity.

HandCash shall have the right at any time to change or discontinue any aspect or feature of the Services, including, but not limited to, content, access, or use either of the Site and/or of the App.

About the Site:Through the Site, we may provide you with general information about our activities, products, and services as well as:

  1. direct download links and/or download links to third-party application stores and/or download portals from which the App may be downloaded (Please note that downloads from third party sites such as Apple App Store and Google Play Store may be subject to specific terms and conditions.); and
  2. general information about the features and capabilities of the App.

About the App:The App provides Users an interface to the Bitcoin Satoshi Vision blockchain, its digital currency (“BSV”), and stablecoin tokens to request and receive BSV or stablecoin tokens from other Users or third parties inside the Handcash Ecosystem. In addition to these main features, upon User’s request, we may provide qualifying Users the ability to purchase BSV or stablecoin tokens as well as to withdraw BSV or stablecoin tokens into fiat currency (the “Top-Up and Withdrawal Features”). Any of such Top-Up and Withdrawal Features will be provided through third parties service providers and will be subject to the Know Your Customer process (“KYC”) and Anti-Money Laundering (“AML”) checks, laws, rules, and regulations and may also be subject to specific additional terms and conditions.

Please note that your usage of the App must at all times be compliant with any applicable laws and regulations as further stated in these Terms. In addition to the foregoing, please note that HandCash does not make any representations and/or guarantees over the identity of any User, receiver, requester, or other third parties within or without our App and that HandCash will have no liability or responsibility for ensuring that the information you provide is accurate and complete.

About the Top-Up and Withdrawal Features:

Upon request, HandCash may provide qualifying Users the ability to:

  1. purchase BSV or stablecoin tokens, and
  2. withdraw funds by exchanging BSV or stablecoin tokens into fiat currency.

You can purchase BSV or stablecoin tokens via accepted payment methods such as credit or debit cards. At your request, your linked payment method will be either debited (BSV or stablecoin tokens purchase) or credited (BSV or stablecoin tokens withdrawal into fiat currency) via our designated partners for such purposes. Please be advised that either HandCash and/or our designated partners may impose purchase and/or withdrawal limits on you from time to time at our sole discretion. The title to cryptocurrency represented in your App shall at all times remain with you and shall not transfer to HandCash.

Any balances shown in the BSV blockchain through the App are not in HandCash custody and are held in the corresponding BSV blockchain addresses. A valid purchase of BSV that is accepted by our designated partners generally will be charged to your payment method immediately. If our designated partners cannot complete your transaction for any reason (such as price movement, or an order exceeding the maximum order size), your order will be rejected and we will notify you of such rejection. You will not be charged for a rejected transaction.

When you give us instructions to purchase (buy) cryptocurrency, you cannot withdraw your consent to that purchase unless the purchase is not scheduled to occur until a future date, provided that you may withdraw your consent up until the end of the business day before the date is scheduled to take place. HandCash and our designated partners do not represent or treat assets in your App as belonging to HandCash and/or our designated partners. You acknowledge that any balances shown in the BSV blockchain through the App, are not subject to protections or insurance provided by HandCash and/or any private or public organizations or bodies.

HandCash will charge a fee for providing the top-up/withdrawal features. These fees will always be displayed before confirming any top-up/withdrawal operation, to be accepted by the user before proceeding with the operation.

The use of the Services is subject to a limit on the amount of volume, you may transact or transfer in a given period (e.g., daily). Your transaction limits may vary depending on your payment method, verification steps you have completed, and other factors. HandCash reserves the right to change applicable limits as we deem necessary in our sole discretion. To increase transaction limits or upon our request at our discretion, we may require you to submit additional information about yourself or your business, provide records, and arrange for physical meetings (such process, "Enhanced KYC"). In our sole discretion, we may refuse to raise your limits or we may lower your limits at a subsequent time even if you have completed Enhanced KYC.

From time to time we might provide you and/or allow our partners to provide you either from the Site and/or through the App with information about third-party products and services.

Handcash Labs USA, Inc. is not a money transmitter and is not in the business of money conversion or transmission services between third parties. The Financial Crimes Enforcement Network (“FinCEN”) defines the term “money transmitter” to include a “person that provides money transmission services.” The term “money transmission services” is defined to mean the acceptance of currency, funds, or other value that substitutes for currency from one person and the transmission of currency, funds, or other value that substitutes for currency to another location or person by any means.

Handcash Labs USA, Inc. is not a money transmitter according to FinCEN guidance FIN-2008-G008.

FinCEN states that as long as a broker or dealer in real currency or other commodities accepts and transmits funds solely for the purpose of effecting a bona fide purchase or sale of the real currency or other commodities for or with a customer, such person is not acting as a money transmitter under the regulations. However, if the broker or dealer transfers funds between a customer and a third party that is not part of the currency or commodity transaction, such transmission of funds is no longer a fundamental element of the actual transaction necessary to execute the contract for the purchase or sale of the currency or the other commodity, and the broker or dealer becomes a money transmitter. All FIAT to BSV or to stablecoin tokens conversions is completed for the original user, not to a third party.

Handcash Labs USA, Inc. acts as the data controller for the transactions described above.

ATTENTION: While we do not provide any kind of trading services and/or financial advice, please be warned that the risk of loss in holding Digital Assets or Virtual Assets is substantial. The value of Digital Assets and Virtual Assets fluctuates and there is a substantial risk that you can lose money by buying in and/or just by holding digital currencies.

You should carefully consider whether buying or holding cryptocurrency is suitable for you in light of your financial condition.

Payments

Payment can be made through payment methods, such as bank transfers with Visa and MasterCard (virtual, prepaid, debit, and credit cards).

It is forbidden to use another person's bank card.

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for it. Sometimes cards need to be validated via 3DS.

Refunds

The refund is provided only in exceptional cases, after carefully analyzing the situation.

The process of fund recovery is difficult and unguaranteed because of how digital currencies work. The Customer should double-check his/her wallet address before finalizing the transaction and should keep the wallet’s details secure at all times to prevent unsolicited access to his/her wallet and funds.

Customer also has the right to get a refund if they are unable to provide the requested additional verification documents within the stipulated period once a previous tx occurred.

Notwithstanding the above, Handcash Payments UAB reserves the right to cancel the order without any refund or decline any refund request, if it suspects that the Customer has or is engaged in, or has in any way been involved in fraudulent or illegal activity.

For more information about refunds, you should notify Handcash by emailing support@handcash.io

User registration and Identity Checking

Please check our privacy policy. By using the Site and the App, you are indicating your acceptance to be bound by the terms and conditions of our privacy policy.

During the registration for your Handcash Account or thereafter upon our request, you agree to provide us with the information we request for the purposes of identity verification and the detection of money laundering, terrorist financing, fraud, or any other financial crimes and permit us to keep a record of such information.

You will need to complete certain verification procedures before you are permitted to use the Exchange Features. Your access to the Exchange Features and the limits that apply to your use of the Exchange Features may be altered as a result of information collected about you on an ongoing basis. The information we request may include certain personal information, including, but not limited to, your name, address, telephone number, e-mail address, date of birth, taxpayer identification number, government identification, and information regarding your bank account (such as the name of the bank, the account type, routing number, and account number), your source of funds and financial information, and in some cases (where permitted by law), special categories of personal data, such as your biometric information.

In providing us with this or any other information that may be required, you confirm that the information is accurate and authentic. You agree to keep us updated if any of the information you provide changes. You authorize us to make inquiries, whether directly or through third parties, that we consider necessary to verify your identity or protect you and/or us against fraud or other financial crime, and to take action we reasonably deem necessary based on the results of such inquiries. When we conduct these inquiries, you acknowledge and agree that your personal information may be disclosed to credit reference and fraud prevention or financial crime agencies and that these agencies may respond to our inquiries in full. This is an identity check only and should have no adverse effect on your credit rating.

Please note that there are legal requirements in various countries that may restrict the products and services that HandCash can lawfully provide. Accordingly, some products and services and certain functionality within the HandCash App and Site may not be available or may be restricted in certain jurisdictions or regions or to certain users. You shall be responsible for informing yourself about and observing any restrictions and/or requirements imposed with respect to the access to and use of the HandCash Services in each country from which the HandCash Services are accessed by you or on your behalf. HandCash reserve the right to change, modify or impose additional restrictions with respect to the access to and use of the HandCash Services from time to time at their discretion at any time without prior notification.

Privacy Policy

Please check our privacy policy here. By using the HandCash website (the “Site”) and mobile application (the "App"), you (the "User") are indicating your acceptance to be bound by the terms and conditions of our privacy policy.

Copyright

Copyright 2018-22 © HandCash Labs USA, Inc. All rights not expressly granted, are reserved. To obtain permission for the commercial use of any content on this Site or the App, contact HandCash.

Intellectual Property Rights

All the content, trademarks, and data on this Web Site and App, including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, designs, and agreements, are the property of or are licensed to HandCash Labs USA, Inc. and as such are protected from infringement by local and international legislation and treaties.

License and Site Access

HandCash grants you a limited license to make use of the Site and the App. Such grant does not include, without limitation: (a) any resale of the Site, App, or content therein; (b) the collection and use of any listings or descriptions; (c) making derivative uses of the Site, App and its contents; or (d) use of any data mining, robots or similar data gathering and extraction methods. Except as noted above, you have not conveyed any right or license by implication, estoppel, or otherwise in or under any patent, trademark, copyright, or proprietary right of HandCash or any third party.

You may not use, frame, or utilize framing techniques to enclose any HandCash trademark, logo, or other proprietary information (including the images found at this Site, the content of any text, or the layout/design of any page or form contained on a page) without HandCash‘s express written consent. Further, you may not use any meta tags or any other “hidden text” utilizing a HandCash name, trademark, or product name without HandCash‘s express written consent.

Marketing Collateral

You are granted a limited, nonexclusive right to create a hyperlink to this Site provided such link does not portray HandCash or any of its products and services in a false, misleading, derogatory, or otherwise defamatory manner. You may not use a HandCash logo or other proprietary graphic or trademark of HandCash to link to this Site without the express written permission of HandCash. This limited right may be revoked at any time.

HandCash makes no claim or representation regarding and accepts no responsibility for, the quality, content, nature, or reliability of sites accessible by hyperlinks from this Site, or sites linking to this Site. The linked sites are not under the control of HandCash and HandCash is not responsible for the content of any linked site or any link contained in a linked site, or any review, changes, or updates to such sites. The inclusion of any link does not imply affiliation, endorsement, or adoption by HandCash of the site or any information contained therein. When leaving the HandCash site, you should be aware that HandCash‘s terms and policies no longer govern, and therefore you should review the applicable terms and policies, including privacy and data gathering practices, of that site.

User Conduct

In using this Site, and any of the services it offers, you agree:

  • Not to use the Site or App in such a way that is in violation of any applicable law or regulation;
  • Not to disrupt or interfere with the security of, or otherwise abuse, the Site, or any services, system resources, accounts, servers, or networks connected to or accessible through the Site, App, or affiliated or linked Web sites;
  • Not to violate, or attempt to violate the security of HandCash. Violations of system or network security may result in civil or criminal liability. HandCash will investigate occurrences, which may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.
  • Not to disrupt or interfere with any other user’s enjoyment of the Site or affiliated or linked Web sites;
  • Not to upload, post or otherwise transmit through or on this Site or App any viruses or other harmful, disruptive, or destructive files;
  • Not to transmit through or on this Site or App spam, chain letters, junk mail, or any other type of unsolicited mass email to people or entities who have not agreed to be part of such mailings;

In addition, you agree that you are solely responsible for actions and communications undertaken or transmitted under your account (if applicable) and that you will comply with all applicable local, national, and international laws and regulations in this regard.

Indemnification

You shall remain solely liable for the content of any messages or other information you upload or transmit to HandCash. You agree to indemnify and hold harmless HandCash from any claim, action, demand, loss, or damages (including attorneys’ fees) made or incurred by any third party arising out of or relating to your conduct, your violation of this end-user agreement, or your violation of any rights of a third party.

Submissions

You agree that any materials, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials, or other information, provided by you in the form of email or submissions to HandCash, or postings on this Site or App, are non-confidential and shall become the sole property of HandCash. HandCash shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use of these materials for any purpose, commercial or otherwise, without acknowledgment or compensation to you. The submission of any materials to HandCash irrevocably waives any and all “moral rights” in such materials, including the rights of paternity and integrity.

Email Disclaimer

The information in all e-mail messages (document and attachments) sent by an employee / electronic agent / a legal member of HandCash is confidential and may be legally privileged. The information transmitted is intended only for the person(s) or entity to which it is addressed. If you are not the intended recipient(s), please notify the sender immediately and then delete this email (document and attachments). Do not disclose the contents of this email (document and attachments) to any other person, nor make any copies thereof.

Internet communications cannot be guaranteed to be secure or error-free. Neither HandCash nor the sender accepts liability for any errors or omissions in the contents of messages which arise as a result of email transmission. If verification is required, please request a hard copy version. Also, take note that email can possibly contain viruses and that the recipient is responsible for checking and deleting viruses. In no event will HandCash or the sender be liable to anyone for any indirect, special, consequential, or direct damages arising from the transmission of email messages, the opening of email messages and their attachments, or any use thereof whatsoever.

No employee is authorized to conclude a binding agreement on behalf of HandCash by email without the express written confirmation of a director of HandCash. Nothing contained in said email shall be construed as a legally binding agreement or an offer to contract.

Prohibited Transactions

You agree that you will not use the App to accept payment for illegal products or services, including but not limited to materials that infringe the intellectual property rights of third parties.

You will not use the App, the HandCash Site, App or any of the services offered therein for any unlawful or fraudulent activity. If HandCash has reason to believe that you may be engaging in or have engaged in fraudulent, unlawful, or improper activity, including without limitation any violation of any terms and conditions of this Agreement, your access to the Service may be suspended or terminated.

You will cooperate fully with HandCash to investigate any suspected unlawful, fraudulent, or improper activity.

You acknowledge that HandCash will provide data to regulatory authorities as requested to enable them to investigate suspicious transactions.

You agree not to impersonate a HandCash User or a HandCash representative, or to request that a HandCash customer provide you with their password or other information to access their account.

Deposit and Balances

You acknowledge that HandCash does not hold a deposit-taking license (a banking license). Bitcoin balances held in the App are not deposits.

You acknowledge that Bitcoin SV (BSV) is not regulated by the Financial Services Board, and is not regarded as a Financial Market Security as defined in the relevant Acts. You are encouraged to seek advice from a qualified Financial Advisor with regard to holding Bitcoin SV (BSV), and it is accepted that HandCash is not providing advice regarding any investment decisions taken by you.

Third-Party Apps

You have the option to connect third-party apps and/or services to your HandCash User Account. If you choose to do so, you will do it at your sole risk and discretion.

HandCash does not provide any guarantees over third-party Apps connected to your HandCash User Account as well as to third-party services connected and/or enabled to your HandCash User Account.

You understand that HandCash will not indemnify you from any consequences related to the usage of third-party apps and/or services through or linked to your HandCash User Account.

Please read carefully the Security and Access to (the funds in) your HandCash User Account Section below.

Security and Access to (the funds in) your HandCash User Account

Please read this section carefully as it is very important.

HandCash makes every commercially reasonable effort to ensure the security and integrity of your account and we make use of sophisticated systems to accomplish this. You understand, however, that there is a compromise made between the extent of these security systems and the inconvenience to you, the user.

You understand that access to your account within the App relies heavily on the use of your user credentials. Your HandCash user credentials are based on the email address and telephone number that you supplied when you generated your HandCash user account.

You undertake to maintain both the email address and the telephone number used for generating your HandCash user account updated and secure at all times.

You understand that if your email account and/or telephone number used for generating your HandCash account are compromised, you might lose any funds in your HandCash account or information/funds/etc. in any third-party accounts linked to your HandCash user account.

You undertake to promptly contact us at once if you believe your user credentials have been or might have been compromised, or if someone has transferred money from your account without your permission, provided that you understand that there are a very limited set of actions that HandCash might take in the event of user email and/or telephone number compromise which consist on mitigation steps such as account freezing, third party app unlinking and the likes.

You understand that HandCash does not provide any guarantee or indemnification over HandCash User account hacking and/or compromise.

By using the App you understand and acknowledge that HandCash does not hold the Private Keys of the Bitcoin SV (BSV) addresses used in the HandCash App.

Fees and Limits

You understand that HandCash may charge fees for the use of any of the services it provides. These fees will be presented beforehand on the Apps and may change from time to time. Your acceptance of this agreement indicates your acceptance of these fees and any change to these fees which may occur now or in the future.

End users' network fees are paid by Handcash for every transaction, they are calculated and rounded into the total amounts you deal with as they are usually a little fraction of a USD cent.

Virtual currency exchange fees
What is a transaction fee?

Handcash charges between 0.1% to 5% per transaction when you buy Bitcoin SV (BSV) or other stablecoin token offered, from your card or any payment method integrated into the process. All the virtual currency exchange fees are shown before processing the final purchase or sale.

Note: Other fees may be applied by the liquidity provider or the cardholder's bank. Handcash cannot ensure the final price index.

Can non-verified users buy crypto?

No. Each user must pass a quick verification process to be eligible to purchase Bitcoin SV (BSV) or stablecoin tokens offered by Handcash. Handcash is checking several information requirements levels; Basic, Advanced, or Enhanced verification depending on the volumes and customer profile.

What is a transaction fee?

Handcash charges between 0.1% to 5% per transaction when you buy Bitcoin SV (BSV) or other stablecoin token offered, from your card or any payment method integrated into the process. All the virtual currency exchange fees are shown before processing the final purchase or sale.

Note: Other fees may be applied by the liquidity provider or the cardholder's bank. Handcash cannot ensure the final price index.

Can non-verified users buy crypto?

No. Each user must pass a quick verification process to be eligible to purchase Bitcoin SV (BSV) or stablecoin tokens offered by Handcash. Handcash is checking several information requirements levels; Basic, Advanced, or Enhanced verification depending on the volumes and customer profile.

The minimum payment amount is 10 EUR or equivalent in other FIAT currencies.

What are the limits for a verified individual user?
  • Maximum transaction amount of 10 000 EUR
  • The daily limit per account 15 000 EUR
What are the limits for a verified legal entity?
  • Maximum transaction amount of 100 000 EUR
  • The daily limit per account is 1M EUR* Legal entities require KYB and a specific due diligence verification

We will only ask you to increase your account limit if the order you placed puts you over your current limit. In this case, we will provide further instructions on increasing your limit directly in the app or web app purchase process.

Important note 1: The daily limit is counted not as a calendar day, from 00:00 till 23:59, but as 24 hours since purchasing.

Important note 2: Daily limits include all fees.

Important note 3: Currency limits are equivalent to the amount in EUR.

Disclaimer of Warranties

You understand and agree that this Site, App, and the information, services, Products, and materials available through it are provided on an “as is” and “as available” basis. You expressly agree that the use of this Site and App is at your sole Risk.

To the fullest extent permissible pursuant to applicable law, HandCash and its affiliates disclaim all warranties of any kind, either express or implied, including but not limited to any warranties of title, or implied warranties of merchantability or fitness for a particular purpose. No oral or written information provided by HandCash or its affiliates, officers, directors, employees, agents, providers, merchants, sponsors, licensors, or the like shall create a warranty; nor shall you rely on any such information or advice.

You expressly agree that the use of this site, and app including all content, data, or software distributed by, downloaded, or accessed from or through this Site and App, is at your sole risk. You understand and agree that you will be solely responsible for any damage to your business or your computer system or loss of data that results from the download of such.

NEITHER HANDCASH, ITS AFFILIATES NOR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, OWNERS, EMPLOYEES, OR LICENSORS, WILL BE LIABLE FOR ANY USE OR MISUSE OF THE SERVICES, WHETHER THAT USE IS BY YOU, OR A THIRD PARTY. NEITHER HANDCASH NOR ITS AFFILIATES, NOR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENTS, OR LICENSORS, WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE APP AND/OR THE SITE, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE, MATERIALS, OR MERCHANDISE PROVIDED THROUGH THE APP AND/OR THE SITE. THE SERVICES ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION, OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF, THE SERVICES AND ANY MATERIALS OR CONTENT FOUND THEREIN, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION.

You acknowledge that HandCash does not control in any respect any information, products, or services offered by third parties on or through this site, except as otherwise agreed in writing, HandCash and its affiliates assume no responsibility for and make no warranty or representation as to the accuracy, currency, completeness, reliability or usefulness of content or products distributed or made available by third parties through this site.

YOU ACKNOWLEDGE THAT HANDCASH IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF OTHER USERS AND THAT YOU ALONE ARE ASSUMING THE RISK OF INJURY FROM THE FOREGOING, TO THE FULLEST EXTENT OF THE LAW. IN NO EVENT WILL HANDCASH, ITS AFFILIATES, ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, OWNERS, EMPLOYEES, AGENTS, LICENSORS, OR ANY OTHER PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING, OR PROVIDING THE SERVICES, BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THE SERVICES. NEITHER HANDCASH NOR ITS AFFILIATES, AGENTS, INFORMATION PROVIDERS, OR CONTENT PARTNERS, SHALL BE LIABLE REGARDLESS OF THE CAUSE OR DURATION, FOR ANY ERRORS, INACCURACIES, OMISSIONS, OR OTHER DEFECTS IN, OR UNTIMELINESS OR INAUTHENTICITY OF, THE INFORMATION CONTAINED WITHIN THE SERVICES, OR FOR ANY DELAY OR INTERRUPTION IN THE TRANSMISSION THEREOF TO YOU, OR FOR ANY CLAIMS OR LOSSES ARISING THEREFROM OR OCCASIONED THEREBY. HANDCASH SHALL NOT BE LIABLE FOR ANY THIRD-PARTY CLAIMS OR LOSSES OF ANY NATURE, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, AND PUNITIVE OR CONSEQUENTIAL DAMAGES.

HandCash does not make any warranty that this site or its content will meet your requirements, that the site, app, or content will be uninterrupted, timely, secure, or error-free, or that defects, if any, will be corrected. HandCash does not represent or warrant that materials on this site or information provided by HandCash via email or other means are accurate, complete, reliable, current, or error-free. Nor does HandCash make any warranty as to the results that may be obtained from the use of HandCash or its content or as to the accuracy, completeness, or reliability of any information obtained through the use of the site.

HandCash assumes no responsibility for any damages suffered by a user, including, but not limited to, loss of data from delays, nondeliveries of content or email, errors, system downtime, misdeliveries of content or email, network or system outages, file corruption or service interruptions caused by the negligence of HandCash, its affiliates, its licensors or a user’s own errors and/or omissions.

HandCash disclaims any warranty or representation that the confidentiality of information transmitted through this website will be maintained.

All the information appearing on this Site and App is provided without a representation or warranty whatsoever, whether expressed or implied, and HandCash disclaims any liability to the user in this regard.

Limitation of Liability

HandCash has taken reasonable steps as far as possible, to ensure the accuracy and completeness of the content shown on this site, and to ensure that the user doesn’t suffer any loss or damages as a result of the use of this site.

Under no circumstances, including without limitation negligence, shall HandCash or its parents, subsidiaries, affiliates, officers, directors, employees, agents, suppliers or any other party involved in creating, producing, transmitting, or distributing HandCash or related services be liable for any indirect, incidental, special, consequential or punitive damages arising from or in connection with the use or inability to use.

HandCash or any content provided by or through this site, or resulting from unauthorized access to or alteration of your transmissions or data, or other information that is sent or received, including but not limited to damages for lost profits, use, data, or other intangibles, even if HandCash has been advised of the possibility of such damages.

HandCash shall have no liability to you in connection with any actions or transactions by an individual that uses your user credentials with your consent or knowledge or any cause over which HandCash does not have direct control, including, but not limited to, problems attributable to computer hardware or software (including computer viruses), telephones (or other communications equipment), or internet service providers.

HandCash shall have no liability to you in connection with any product, service or otherwise, purchased or used as a result of the use of this site or app. It is expressly understood that the User is aware that HandCash provides a service to bring buyer and seller or service offered and service consumer together, and accepts no responsibility for the quality, reliability, safety, function, suitability, or otherwise, of a product purchased, service used, or otherwise, as a result of the use of this site.

HandCash shall not be liable for any fraud, deception, or misrepresentations by Users of the Service in any capacity whatsoever.

In no event shall HandCash be liable for any act or omission of any third party (such as, for example, any provider of telecommunications services, internet access, or computer equipment or software) or for any circumstances beyond our control (such as for example, a fire, flood, or other natural disasters, war, riot, strike, the act of civil or military authority, equipment failure, computer virus, or failure or interruption of electrical, telecommunications or other utility services).

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, in such jurisdictions, liability is limited to the fullest extent permitted by law.

User's Liability to HandCash

In the event that HandCash takes action against you for breach of these terms of use, you agree to reimburse HandCash for all legal costs, including tracing fees and collection commission, on a scale between attorney and own client.

If you have a dispute with one or more Users, you agree to release HandCash from any and all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.

You agree to indemnify Us, defend us, and hold Us harmless from and against any and all claims, liabilities, and expenses, including attorneys’ fees, arising out of your use of the Site and the Service, including but not limited to your violation of these Terms.

Taxes and compliance with local laws

It is your responsibility to determine whether, and to what extent, any taxes apply to any transactions you conduct through the Services, and to withhold, collect, report, and remit the correct amounts of taxes to the appropriate tax authorities. Your transaction history is available through your Account.

As a client of HandCash, you duly undertake to be solely responsible for the declaration of any inflow and outflow of fiat or crypto assets for the purpose of your domestic tax returns and any related declarations.

You assume full responsibility to determine whether, and to what extent, any taxes apply to any transactions you conduct through the HandCash services, to withhold, collect, report, and remit the correct amounts of taxes to the appropriate tax authorities and release HandCash from any liability in the event of non-compliance with these provisions. HandCash waives any responsibility arising from its client's failure to meet its responsibilities hereunder.

It is the Users’ responsibility to abide by local laws in relation to the legal usage of Services in their local jurisdiction as well as other laws and regulations applicable to Users. Users must also factor, to the extent of their local laws all aspects of the withholding, collection, reporting, and remittance to their appropriate tax authorities.

ALL USERS OF SERVICES ACKNOWLEDGE AND DECLARE THAT THEIR FUNDS COME FROM LEGITIMATE SOURCES AND DO NOT ORIGINATE FROM ILLEGAL ACTIVITIES; USERS AGREE THAT HANDCASH WILL REQUIRE THEM TO PROVIDE OR OTHERWISE COLLECT THE NECESSARY INFORMATION AND MATERIALS AS PER RELEVANT LAWS OR GOVERNMENT ORDERS TO VERIFY THE LEGALITY OF THE SOURCES AND USE OF THEIR FUNDS.

HandCash maintains a stance of cooperation with law enforcement authorities globally and will not hesitate to seize, freeze, or terminate Users’ accounts and funds which are flagged out or investigated by legal mandate.

Force Majeure

If we are unable to perform the Services outlined in the Terms due to factors beyond our control including but not limited to an event of Force Majeure, change of law, or change in sanctions policy, we shall not be liable for the Services provided under this agreement during the time period coincident with the event.

Transfer

We may transfer our rights and obligations under the Terms, which are not subject to regulatory oversight by the regulatory authorities supervising our activity to other entities of the HandCash group companies. Any transfer of the rights and obligations of HandCash to other entities will be binding upon you. If you do not consent to any transfer, you may terminate this agreement and close your Account.

Applicable Law

The terms and conditions pertaining to any products or services appearing on this site or pages shall be governed and interpreted in accordance with the laws of the state of Delaware. Use of the service offered on this site or pages will constitute the users consent and submission to the jurisdiction of the Delaware courts regarding all proceedings, transactions, applications, or the like instituted by either party against the other, arising from any of the terms and conditions pertaining to this site or such products or services.

  1. The relations between the Wallet Service Provider and the User shall be governed by the laws in force in the United States unless agreed otherwise by the Parties.
  2. The relations between the Exchange Service Provider and the User shall be governed by the laws in force in Lithuania unless agreed otherwise by the Parties.
  3. The User Agreement has been drafted in the English language. The English version of this Agreement is the governing version and shall prevail whenever there is any discrepancy between the English version and any other version.

Termination

Notwithstanding any of these terms and conditions, HandCash reserves the right, without notice and in its sole discretion, to terminate your license to use this Site, and to block or prevent future access to and use of this Site.

Severability

If any provision of this end-user agreement is held to be invalid, void, or for any reason is unenforceable, then that provision shall be deemed severable from this end-user agreement and shall not affect the validity and enforceability of any remaining provisions.