Terms of Service

Please read this end-user agreement carefully. By using the HandCash website (the “Site”) and mobile application (the "App"), you (the "User") are indicating your acceptance to be bound by the terms and conditions of this end-user agreement.


This end-user agreement may be changed without notice. Such changed agreement will be published on the HandCash website, and your continued use of this Site and App after any such changes constitutes your acceptance of the new end-user agreement and its terms and conditions.

This end-user agreement applies exclusively to your access to, and use of, this Site and App and does not alter in any way, the terms or conditions of any other agreement you may have with HandCash for products, services or otherwise.

The headings of the clauses in the conditions is provided for convenience and ease of reference only and will not be used to interpret, modify or amplify the terms of the conditions.

No failure or delay by HandCash to exercise any of its rights will be construed as a waiver of any such right, whether this is done expressly or implied, nor will it affect the validity of any part of this end-user agreement or prejudice our right to take subsequent action against the User.

HandCash cannot screen or edit all the content available from the HandCash Site or App and does not accept any liability for illegal, defamatory or obscene content. Users are encouraged to inform HandCash of any content that may be offensive or illegal.

Privacy Policy

Please check our privacy policy here. By using the HandCash website (the “Site”) and mobile application (the "App"), you (the "User") are indicating your acceptance to be bound by the terms and conditions of our privacy policy.


Copyright 2018-20 © HandCash Labs S.L., Pozuelo de Alarcón, Madrid (Spain). All rights not expressly granted, are reserved. To obtain permission for the commercial use of any content on this Site or the App contact HandCash.

Intellectual Property Rights

All the content, trademarks and data on this web Site and App, including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, designs and agreements, are the property of, or are licensed to HandCash Labs S.L. and as such are protected from infringement by local and international legislation and treaties.

License and Site Access

HandCash grants you a limited license to make use of the Site and the App. Such grant does not include, without limitation: (a) any resale of the Site, App or content therein; (b) the collection and use of any listings or descriptions; (c) making derivative uses of the Site, App and its contents; or (d) use of any data mining, robots or similar data gathering and extraction methods. Except as noted above, you are not conveyed any right or license by implication, estoppel or otherwise in or under any patent, trademark, copyright or proprietary right of HandCash or any third party.

You may not use, frame or utilize framing techniques to enclose any HandCash trademark, logo or other proprietary information (including the images found at this Site, the content of any text or the layout/design of any page or form contained on a page) without HandCash‘s express written consent.Further, you may not use any meta tags or any other “hidden text” utilizing a HandCash name, trademark or product name without HandCash‘s express written consent.

Marketing Collateral

You are granted a limited, nonexclusive right to create a hyperlink to this Site provided such link does not portray HandCash or any of its products and services in a false, misleading, derogatory or otherwise defamatory manner. You may not use a HandCash logo or other proprietary graphic or trademark of HandCash to link to this Site without the express written permission of HandCash. This limited right may be revoked at any time.

HandCash makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature or reliability of sites accessible by hyperlink from this Site, or sites linking to this Site. The linked sites are not under the control of HandCash and HandCash is not responsible for the content of any linked site or any link contained in a linked site, or any review, changes or updates to such sites. The inclusion of any link does not imply affiliation, endorsement or adoption by HandCash of the site or any information contained therein. When leaving the HandCash site, you should be aware that HandCash‘s terms and policies no longer govern, and therefore you should review the applicable terms and policies, including privacy and data-gathering practices, of that site.

User Conduct

In using this Site, and any of the services it offers, you agree:


You shall remain solely liable for the content of any messages or other information you upload or transmit to HandCash. You agree to indemnify and hold harmless HandCash from any claim, action, demand, loss or damages (including attorneys’ fees) made or incurred by any third party arising out of or relating to your conduct, your violation of this end-user agreement, or your violation of any rights of a third party.


You agree that any materials, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, provided by you in the form of email or submissions to HandCash, or postings on this Site or App, are non-confidential and shall become the sole property of HandCash. HandCash shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use of these materials for any purpose, commercial or otherwise, without acknowledgment or compensation to you. The submission of any materials to HandCash irrevocably waives any and all “moral rights” in such materials, including the rights of paternity and integrity.

Email Disclaimer

TThe information in all e-mail messages (document and attachments) sent by an employee / electronic agent / a legal member of HandCash is confidential and may be legally privileged. The information transmitted is intended only for the person(s) or entity to which it is addressed. If you are not the intended recipient(s), please notify the sender immediately and then delete this email (document and attachments). Do not disclose the contents of this email (document and attachments) to any other person, nor make any copies thereof.

Internet communications cannot be guaranteed to be secure or error-free. Neither HandCash nor the sender accepts liability for any errors or omissions in the contents of messages which arise as a result of email transmission. If verification is required, please request a hard copy version. Also take note that email can possibly contain viruses and that the recipient is responsible for checking and deleting viruses. In no event will HandCash or the sender be liable to anyone for any indirect, special, consequential or direct damages arising from the transmission of email messages, the opening of email messages and their attachments, or any use thereof whatsoever.

No employee is authorised to conclude a binding agreement on behalf of HandCash by email without the express written confirmation of a director of HandCash. Nothing contained in said email shall be construed as a legally binding agreement or an offer to contract.

Prohibited Transactions

YYou agree that you will not use the App to accept payment for illegal products or services, including but not limited to materials that infringe the intellectual property rights of third parties.

You will not use the App, the HandCash Site, App or any of the services offered therein for any unlawful or fraudulent activity. If HandCash has reason to believe that you may be engaging in or have engaged in fraudulent, unlawful, or improper activity, including without limitation any violation of any terms and conditions of this Agreement, your access to the Service may be suspended or terminated.

You will cooperate fully with HandCash to investigate any suspected unlawful, fraudulent or improper activity.

You acknowledge that HandCash will provide data to regulatory authorities as requested to enable them to investigate suspicious transactions.

You agree not to impersonate a HandCash User or a HandCash representative, or to request that a HandCash customer provide you with their password or other information to access their account.

Deposit and Balances

You acknowledge that HandCash does not hold a deposit-taking license (a banking license). Bitcoin balances held in the App are not deposits.

You acknowledge that Bitcoin SV (BSV) is not regulated by the Financial Services Board, and is not regarded as a Financial Market Security as defined in the relevant Acts. You are encouraged to seek advice from a qualified Financial Advisor with regard to holding Bitcoin SV (BSV), and it is accepted that HandCash is not providing advice in regard to any investment decisions taken by you.

Third Party Apps

You have the option to connect third party apps and/or services to your HandCash User Account. If you choose to do so, you will do it at your sole risk and discretion.

HandCash does not provide any guarantees over third party Apps connected to your HandCash User Account as well as to third party services connected and/or enabled to your HandCash User Account.

You understand that HandCash will not indemnify you from any consequences related to usage of third party apps and/or services through or linked to your HandCash User Account.

Please read carefully the Security and Access to (the funds in) your HandCash User Account Section below.

Security and Access to (the funds in) your HandCash User Account

Please read this section carefully as it is very important.

HandCash makes every commercially reasonable effort to ensure the security and integrity of your account and we make use of sophisticated systems to accomplish this. You understand however, that there is a compromise made between the extent of these security systems and the inconvenience to you, the user.

You understand that access to your account within the App relies heavily on the use of your user credentials. Your HandCash user credentials are based on the email address and telephone number that you supplied when you generated your HandCash user account.

You undertake to maintain both the email address and the telephone number used for generating your HandCash user account updated and secure at all times.

You understand that if your email account and/or telephone number used for generating your HandCash account are compromised, you might lose any funds in your HandCash account or to information/funds/etc. in any third party accounts linked to your HandCash user account.

You undertake to promptly contact us at once if you believe your user credentials have been or might have been compromised, or if someone has transferred money from your account without your permission, provided that you understand that there are a very limited set of actions that HandCash might take in the event of user email and/or telephone number compromise which consist on mitigation steps such as account freezing, third party app unlinking and the likes.

You understand that HandCash does not provide any guarantee or indemnification over HandCash User account hacking and/or compromise.

By using the App you understand and acknowledge that HandCash does not hold the Private Keys of the Bitcoin SV (BSV) addresses used in the HandCash App.


You understand that HandCash may charge fees for the use of any of the services it provides. These fees will be presented beforehand on the Apps and may change from time to time. Your acceptance of this agreement indicates your acceptance of these fees and any change to these fees which may occur now or in the future.

Network fees are paid by you for every transaction, although they are calculated and rounded into the total amounts you deal with as they are usually a little fraction of a USD cent. We set a fixed rate of 0.51 satoshi per each byte as the minimum relay fee - offering you always the best fee rate possible for transacting safely on the Bitcoin SV (BSV) network.

Disclaimer of Warranties

You understand and agree that this Site, App and the information, services, Products and materials available through it are provided on an “as is” and “as Available” basis. You expressly agree that use of this Site and App is at your sole Risk.

To the fullest extent permissible pursuant to applicable law, HandCash and its affiliates disclaim all warranties of any kind, either express or implied, including but not limited to any warranties of title, or implied warranties of merchantability or fitness for a particular purpose. No oral or written information provided by HandCash or its affiliates, officers, directors, employees, agents, providers, merchants, sponsors, licensors or the like shall create a warranty; nor shall you rely on any such information or advice.

You expressly agree that use of this site, and app including all content, data or software distributed by, downloaded or accessed from or through this Site and App, is at your sole risk. You understand and agree that you will be solely responsible for any damage to your business or your computer system or loss of data that results from the download of such.

You acknowledge that HandCash does not control in any respect any information, products or services offered by third parties on or through this site, except as otherwise agreed in writing, HandCash and its affiliates assume no responsibility for and make no warranty or representation as to the accuracy, currency, completeness, reliability or usefulness of content or products distributed or made available by third parties through this site.

HandCash does not make any warranty that this site or its content will meet your requirements, or that the site, app or content will be uninterrupted, timely, secure or error-free, or that defects, if any, will be corrected. HandCash does not represent or warrant that materials in this site or information provided by HandCash via email or other means, are accurate, complete, reliable, current or error-free. Nor does HandCash make any warranty as to the results that may be obtained from use of HandCash or its content or as to the accuracy, completeness or reliability of any information obtained through use of the site.

HandCash assumes no responsibility for any damages suffered by a user, including, but not limited to, loss of data from delays, nondeliveries of content or email, errors, system down time, misdeliveries of content or email, network or system outages, file corruption or service interruptions caused by the negligence of HandCash, its affiliates, its licensors or a user’s own errors and/or omissions.

HandCash disclaims any warranty or representation that confidentiality of information transmitted through this web site will be maintained.

All the information appearing on this Site and App is provided without a representation or warranty whatsoever, whether expressed or implied, and HandCash disclaims any liability to the user in this regard.

Limitation of Liability

HandCash has taken reasonable steps as far as is possible, to ensure the accuracy and completeness of the content shown on this site, to ensure that the user doesn’t suffer any loss or damages as a result of the use of this site.

Under no circumstances, including without limitation negligence, shall HandCash or its parents, subsidiaries, affiliates, officers, directors, employees, agents, suppliers or any other party involved in creating, producing, transmitting, or distributing HandCash or related services be liable for any indirect, incidental, special, consequential or punitive damages arising from or in connection with the use or inability to use HandCash or any content provided by or through this site, or resulting from unauthorized access to or alteration of your transmissions or data, or other information that is sent or received, including but not limited to damages for lost profits, use, data or other intangibles, even if HandCash has been advised of the possibility of such damages.

HandCash shall have no liability to you in connection with any actions or transactions by an individual that uses your user credentials with your consent or knowledge or any cause over which HandCash does not have direct control, including, but not limited to, problems attributable to computer hardware or software (including computer viruses), telephones (or other communications equipment), or internet service providers.

HandCash shall have no liability to you in connection with any product, service or otherwise, purchased or used as a result of the use of this site. It is expressly understood that the user is aware that HandCash provides a service to bring buyer and seller or service offerer and service consumer together, and accepts no responsibility for the quality, reliability, safety, function, suitability or otherwise, of a product purchased, service used, or otherwise, as a result of the use of this site.

HandCash shall not be liable for any fraud, deception or misrepresentations by Users of the Service in any capacity whatsoever.

In no event shall HandCash be liable for any act or omission of any third party (such as, for example, any provider of telecommunications services, internet access or computer equipment or software) or for any circumstances beyond our control (such as, for example, a fire, flood, or other natural disaster, war, riot, strike, act of civil or military authority, equipment failure, computer virus, or failure or interruption of electrical, telecommunications or other utility services).

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, in such jurisdictions, liability is limited to the fullest extent permitted by law

User's Liability to HandCash

In the event that HandCash takes action against you for breach of these terms of use, you agree to reimburse HandCash for all legal costs, including tracing fees and collection commission, on a scale as between attorney and own client.

Applicable Law

The terms and conditions pertaining to any products or services appearing on this site or pages shall be governed and interpreted in accordance with the laws of the Kingdom of Spain. Use of the service offered on this site or pages will constitute the users consent and submission to the jurisdiction of the Spanish courts regarding all proceedings, transactions, applications or the like instituted by either party against the other, arising from any of the terms and conditions pertaining to this site or such products or services.


Notwithstanding any of these terms and conditions, HandCash reserves the right, without notice and in its sole discretion, to terminate your license to use this Site, and to block or prevent future access to and use of this Site.


If any provision of this end user agreement is held to be invalid, void or for any reason unenforceable, then that provision shall be deemed severable from this end user agreement and shall not affect the validity and enforceability of any remaining provisions.


HandCash chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature: Avenida Europa 26, Atica 5 - 2º Piso, Pozuelo de Alarcón, Madrid, Spain.


The terms “The User” and “You” are used interchangeably and refer to all individuals and/or entities accessing this Site or App for any reason

The terms “we” and “HandCash” are used interchangeably and refer to HandCash itself and all individuals and/or entities acting directly on behalf of HandCash.