Privacy Policy

It is important for you to review this Privacy Policy carefully. In order to operate and provide the Bitcoin SV Wallet website, application (the "App") and related services (together the “Services”) and to reduce the risk of fraud, we must ask you to provide us with information about yourself. This Privacy Policy describes how we collect, use and disclose any personal data we collect from you, or that you provide to us. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information.

Please read the following carefully to understand our practices regarding your personal data and how we treat it. If you have questions or complaints regarding our privacy policy or practices, please contact us at [email protected]

For the purpose of any applicable data protection laws, including the EU General Data Protection Regulation, the data controller is “HandCash Labs, S.L.”, "Bitcoin SV Wallet", "we" or "us".

A Special Note About Children

Children are not eligible to register an account with our services (with their own phone number) and we ask that minors (under the age of 18) do not submit any personal information to us or use our services without the appropriate parental consent. We do not knowingly solicit data from, or market to, persons under the age of 18. If a parent or guardian becomes aware that his or her child has provided us with information without his or her consent, he or she should contact us at [email protected]. We will delete such information from our files.

Information we collect and process

We will collect and process the following data about you:

How we use your information

We use information held about you in the following ways:

Disclosure of your information

We may share your personal information with:

We may disclose your information to these third parties for the following purposes:

You can view a full list of the third parties with whom we share personal data here.

Where we store personal data

The personal data that we collect may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff outside the EEA who work for us or for one of our suppliers engaged in the processing of your personal details. We will take all reasonable and necessary steps to ensure your personal data is treated securely and in accordance with this Privacy Policy and applicable data protection laws, and will not transfer personal data outside the EEA unless an appropriate safeguard is implemented, such as entering into EU standard contractual clauses (or equivalent measures) with the party outside the EEA receiving the data.

Please note that unfortunately the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee its security once transmitted to our App; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights

You have the right to ask us at any time not to process your personal data for marketing purposes, or to stop processing your data for these purposes if you have previously agreed to this. You can exercise your right to prevent the processing of your personal data for marketing purposes by checking certain boxes on the forms we use to collect your data.  If you have already agreed to receive marketing communications from us but have now changed your mind, you can easily unsubscribe at any time by following the instructions (such as to click an “Unsubscribe” link in emails) included in these marketing communications. Alternatively, you can email us at [email protected].

Our App may contain links to and from websites or applications of our partner networks, advertisers and affiliates. If you follow a link to these websites or applications, they have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites or applications.

Access to information

Under applicable data protection laws (to the extent they apply to the App and to you), you have the right to:

You can make any of these requests in relation to your personal data by sending the request by mail to [email protected].

You also have the right to lodge a complaint with the local data protection authority if you believe that we have not complied with applicable data protection laws. If you are based in, or the issue relates to, the UK, the Information Commissioner’s Office can be contacted as follows:

If you are based or the issue you would like to complain about took place elsewhere in the European Economic Area (EEA), please click here for a list of local data protection authorities in the other EEA countries.

Security and storage of information

Your personal information is processed by us and/or our service providers only for the period necessary for the purposes for which the information is collected. When we no longer need to use your information for those purposes, we will remove it from our systems and records or take steps to anonymise it so that you can no longer be identified from it (unless we need to keep your information to comply with legal or regulatory obligations to which we are subject).

Changes to our Privacy Policy

Any changes we make to our Privacy Policy in the future will be posted on this page.